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There are many things to consider when deciding where to place a person. Your first impressions will probably be the look and feel of the facility. Is it clean and odor free? Are the rooms attractive and pleasant? Is the furniture comfortable and in good repair? As important as these things are, it is more important to look beyond the physical characteristics of the location to try to determine the level of care provided to residents. Look for signs of respect, dignity, and compassion. See if residents are treated as adults. Are they up, dressed and well groomed, or are they physically restrained and look unduly medicated?
If possible, look at several facilities before making a decision.
What services does the facility have for the special needs of someone with Alzheimer's?
Some homes have designated Alzheimer's or dementia units to meet the special needs of those with cognitive impairment. Currently most homes self-define their dementia unit and what is included can vary considerably from home to home.
It is essential to visit all homes under consideration in order to make an informed choice. Most initial visits are spent with the admissions or sales personnel and include a tour of the facility. This can be very helpful in gaining an overview of the facility. However, in order to get to know the facility better, it is highly recommended that you speak with the coordinator of the Alzheimer's program, (if they have one) and spend time in the actual unit where the people with Alzheimer's live. Ask the staff who works with the Alzheimer's patients these questions about their program and services.
- What kind of activities do you have for people with memory loss? How many hours a day do you have planned activities? How many days a week do you have activities? (The better programs have structured activities throughout the day, at least 5 days per week.)
- What makes your dementia unit specialized?
- What precautions do you have for those who wander? Is it possible for someone to walk out?
- Does your staff have special training for dealing with difficult behaviors?
Try to spend at least an hour and a half in the Alzheimer's unit so you can observe how staff interacts with residents, what happens at mealtime, and whether the residents seem engaged in activities. You want to get a sense if the program is meaningful, if the residents are enjoying it or if they seem uninterested or are sleeping through it. Ask yourself if the residents are comfortable, and also note whether you feel comfortable. If after observing the unit for an hour, the answers to the above questions are yes, then the facility is doing something special.
It is also very helpful to speak with the family members of patients who are in the facility; particularly patients who are at a similar level to the person you are placing. Other family members will have an insight into the workings of the facility that you will only be able to get from them. Also ask if the facility sponsors groups for the families of residents.
Caregivers know the person and their particular needs best. Look closely at the residents to see if there is anyone at the facility who reminds you of the patient. Describe the patient to staff, and ask if they think that the patient will fit in with other residents and benefit from the program.
Sometimes the facility does NOT have dedicated staff for people with Alzheimer's. This does not necessarily mean that you should not consider the facility, as the facility may meet the needs of the person with dementia and family in other ways. However, even if they do not have staff dedicated to Alzheimer's person, ask to speak with the people who actually work with the patients, like the Recreation Director. Ask what activities they have and how people with Alzheimer's can and do participate.
The more you observe at the facility, the easier it will be to make a decision about whether it is the right one for your family. You may want to visit more than once, at different times, to observe the routine of the home. No matter how often you visit, try to get a sense if staff knows what they are doing and look to see if the residents seem well cared for, and are actively and positively engaged. This is the essence of good care.
Consider Long-Term needs
As the disease progresses, will the facility be able to accommodate the needs of the resident? Will this setting still work in 6 months or a year? At what point will a change be necessary? Does the facility have a relationship with other facilities that provide care for patients in the later stages of the disease? If so what are the names of those facilities?
It is very important to review admission and discharge criteria. Under what conditions might a resident be asked to move (change in behavior, change in financial circumstances?) Even though most placements work out, be aware that some do not.
Click here to see a checklist of questions to ask a facility.
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Source: "Choosing a Care Facility", Alzheimer's Association of Orange County.
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