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Alzheimer's Association, New York City Chapter

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New York City's Finest

The Alzheimer’s Association Safe Return® program assists in the safe and timely return of individuals with Alzheimer’s disease and related dementias who wander and become lost. Based on a program developed at the New York City Chapter and with financial support from the United States Department of Justice, the Alzheimer’s Association launched Safe Return in April 1993. It is a nationwide program working at the community level. Safe Return has expanded its outreach and enrollment in New York City thanks to generous funding from the NewYork City Council over the past two years.

We know that in stressful circumstances extra care must be made to ensure the safety of persons diagnosed with Alzheimer’s and other dementias. We also know that often there are not enough hours in the day to get everything done, especially with the burden of caregiving.

People with Alzheimer’s and other dementias are at risk of getting lost if they are not in a safe, supervised situation. Many persons with dementia (PWD) cannot remember their names or addresses. They may become disoriented and lost even in their own neighborhood or familiar places.

Six in ten people with Alzheimer’s disease will wander at some time during the course of the disease. This behavior can be dangerous and even fatal if the individual is not found within a 24-hour period.

The Alzheimer’s Association Safe Return program is available to assist caregivers, providing support during the period that a PWD is missing, and afterwards to provide direction and care planning to ensure his or her safety.

It is difficult to predict when a person will wander. The following are some tips that might help alert you that the PWD is getting ready to wander:

  • Talking about wanting to “go home” even when they are at home
  • Talking about or trying to go to work
  • Being restless, fidgety, pacing back and forth and making repetitive movements
  • Feeling lost in a new or changed environment

These are just some clues the person with the diagnosis may communicate to you. Take time to listen and watch—it may alert you to a possibly dangerous activity.

Knowing what to do if the PWD wanders can also save time and possibly save a life. It is important not to panic. Search the immediate area where the person was last seen. Call the police if he or she is not found within the first seven to ten minutes.

You do not have to wait a 24-hour period to notify the police if the person who is missing has been diagnosed with Alzheimer’s or another related disorder. Call 911. Inform the operator that the person is memory impaired and at risk. A memory impaired missing person is designated as a “Special Missing Category Case,” and all incidents must be reported to the Police Department immediately.

When the police officers arrive,please ask them to report the incident to the Alzheimer’s Association Safe Return program at 1-800-572-1122.

Our Chapter Safe Return staff will provide support and assistance to all caregivers,whether or not the person who is missing is enrolled in the Safe Return program. However, enrolling your relative in Safe Return provides a significant measure of protection. We have a 99% return rate for those who are missing and enrolled in the program. The return rate for those who are not registered is 83.33%.

Safe Return is a nationwide program working on the community level. The program is available to you 24 hours a day, 365 days a year and offers translation in over 140 languages. Wandering is a potentially life-threatening activity. Register the person you are caring for in Safe Return today.

— Elizabeth Santiago,
Manager, Safe Return

For more information about Alzheimer’s Association Safe Return® or the New York City Council Grant, please call Elizabeth Santiago at 646-744-2918 or click here.

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