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A New Handbook
Presenting Redefining Person-Centered Care:
A Road-Map for Culture Change


In the challenging world of long-term care, there are always exceptional people who rise above expectations to create a special climate of caring for frail nursing home elders. More than ever before, dedicated staff in many nursing homes are turning away from the institutional status quo to seek new ways to care for their residents. They are striving to create environments that are lifeaffirming and dynamic, and that promote a sense of community for both residents and staff.

With these people in mind, the Chapter is pleased to announce the availability of a new handbook that outlines the concepts, principles and procedures for creating innovative, person-centered group activity programs for nursing home residents with Alzheimer’s disease and their staff caregivers. This new type of program helps develop a true sense of community for both residents and staff in long term care facilities.

The handbook is entitled Redefining Person-Centered Care: A Road-Map for Culture Change. In clear, jargonfree language, the important concepts and themes of program development are identified and discussed. Each phase of program development is described in detail. The experience of the group program comes alive in the quoted words of participants themselves, and in the many photographs of residents and staff participating in group programs. The handbook chapters are Defining Our Terms, Developing a Person-Centered Group Program in a Facility, Developing a Core Team, Designing a Person-Centered Group Program, Training the Core Team and Some Advice About Starting a Person-Centered Group Program in a Nursing Home.

The handbook was co-authored by William Senders, CSW, recently retired manager of the Chapter’s Nursing Home and Residential Affairs, and Anne R. Bower, Ph.D., a cultural anthropologist at the Polisher Research Institute of the Abramson Center for Jewish Life in North Wales, PA. The concepts, principles and procedures presented in it are grounded in twenty years of practical experience working with residents and staff in New York City nursing homes, assisted living facilities and hospitals. And, the group program described in the handbook has real-world benefits for residents and staff that have been demonstrated by a decade of research on person-centered programs. The Chapter gratefully acknowledges the New York State Department of Health Dementia Grants Program for its support in the research and writing of the handbook, and the Chapter’s Junior Committee for their support in its final production and distribution.

The group recreation program the handbook describes exemplifies person-centered, relationship-based, culture change values. It was written with recreation, social services, pastoral care, nursing supervision and facility administrators in mind, but it will be useful for anyone who wants to offer better care to nursing home residents with dementia. It is intended to give users a new perspective on what dementia care can be for residents and for staff, and to give them help in achieving that kind of care.


Please note that as a part of the grant from the NYS DOH we distributed one copy to each nursing home in New York State. Please contact Yvette Bynoe at ybynoe@alznyc.org or 646-744-2933 to receive a copy. The handbook is free of charge; however there is a $10.00 fee for shipping and handling. Only one copy to a customer as there is a limited supply.

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